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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Monica Smith

September 7, 2023

5  out of  5 rating by Monica Smith
"Lee Anne Luttrell answered all my questions and concerns! Great customer service!"

Rebecca Hudson

August 30, 2023

5  out of  5 rating by Rebecca Hudson
"Fred Hynes - State Farm is the best hands down. We have been with his company for smany years. His staff makes insurance easy. This month we bought a motorhome, moved and sold a vehicle. Each time I called they took care of us with kindness and professionalism. You can't go wrong with this company."

Phil Tampa

August 20, 2023

1  out of  5 rating by Phil Tampa
"2 accidents i was not at fault My rate goes up without being told Then im dropped? Scam"

Shannon Graham

August 9, 2023

5  out of  5 rating by Shannon Graham
"I've been with this company for around 16 years. They make you feel like family and it's rare for issues to arise because they're usually already on top of it and fixing it for you by the time you call, IF you get to call because they normally call you first. Fred Hynes has a heart of gold and makes sure you fully understand and love your policy in any area. The entire staff there are amazing, but I tend to deal with Diana and Cindy a lot. Both extremely delightful, helpful, and caring women. I seriously couldn't imagine another insurance company ever being able to top, or even match, this company."

John Dennis

July 28, 2023

5  out of  5 rating by John Dennis
"Diana was very helpful in getting my new policy for a long distance move on our new home in Missouri. Thank you Diana for taking some of the stress off of our cross country move."

L. Ruble

July 27, 2023

5  out of  5 rating by L. Ruble
"Fred Hynes Insurance is the best. Everybody works hard to get us the best rates. Customer service is unsurpassed"

Norm Statley

July 27, 2023

5  out of  5 rating by Norm Statley
"Diana Gaston went above and beyond to help me with my fathers insurance policy. Thank you"

John Hoyle

July 26, 2023

5  out of  5 rating by John Hoyle
"Very happy with the assistance from Lee Ann. Lee Ann was knowledgeable, listened to my needs and expectations and she helped to customize my Home insurance coverages based on her suggested coverages as well as my own preferences. A very good experience."

Robert Shreckhise

July 26, 2023

5  out of  5 rating by Robert Shreckhise
"Friendly and helpful."

Sherry Headley

July 21, 2023

5  out of  5 rating by Sherry Headley
"Love working with Teresa Franklin. She's the best!"

Christi Penley

July 21, 2023

5  out of  5 rating by Christi Penley
"Fred Hynes and his team are always very responsive. They take good care of my family and their insurance needs!"

Edye Green

July 20, 2023

5  out of  5 rating by Edye Green
"Working with LeeAnn at State Farm is so easy and efficient. Many thanks!"

Chris Curtis

July 15, 2023

5  out of  5 rating by Chris Curtis
"LeeAnn at Fred Hynes State Farm was fantastic to deal with. Her knowledge of insurance details is top notch. Thanks"

Neil Schwartzman

July 5, 2023

5  out of  5 rating by Neil Schwartzman
"Always helpful and fast."

Judy

June 13, 2023

5  out of  5 rating by Judy
"Very experienced and helpful explaining the plan. Cindy was very helpful in making me aware of my savings"

Courtney Hemphill

June 13, 2023

5  out of  5 rating by Courtney Hemphill
"Not only did State Farm cut my insurance premiums in half, but they more than doubled the coverage I had with another company! Diana Gaston really went above and beyond helping us choose insurance plans that were right for us, and that actually covered our home if disaster strikes! They are patient to listen to all your questions and stand by when you need anything. I have recommended Diana and the Fred Hynes State Farm office to friends and family and will continue to do so well into the future. Thank you for getting us the coverage we needed!"

Sonya Schubbe

June 8, 2023

5  out of  5 rating by Sonya Schubbe
"I have been with State Farm for many years and have always been treated exceptional by the staff!!"

Jimmy H

June 6, 2023

5  out of  5 rating by Jimmy H
"Have had Auto insurance with this company for several years, great to deal with never had any hassles easy to swap cars , finally checked out homeowners insurance with them spoke with Diana and found that we were paying basically the same price and was way under insured, she got our home covered at a great rate. We highly recommend this company 👌 10 of 10 ratings with us. Thank you all ."

Duane Stephenson

May 26, 2023

5  out of  5 rating by Duane Stephenson
"Dianna has helped me out a lot on a couple different occasions I would give her a 10 for helping and the way she gets stuff done and how much she tries to get stuff done"

Colette Kline

May 10, 2023

5  out of  5 rating by Colette Kline
"Diana was very helpful in getting coverage for my camper trailer. She went above and beyond to find all the information that was needed."

Daniel Garingan

April 13, 2023

5  out of  5 rating by Daniel Garingan
"The best car insurance agent I have ever dealt with. Very, very satisfied. Thank you very much!"

Rebecca Hahn

April 12, 2023

5  out of  5 rating by Rebecca Hahn
"Diana Gaston has been great through my process of transferring insurance companies. I am getting more coverage that I definitely needed at a great price."

Brynn Smith

March 27, 2023

5  out of  5 rating by Brynn Smith
"The staff is amazing. They take those extra steps to ensure your taken care of."

Abbi Suess

March 26, 2023

5  out of  5 rating by Abbi Suess
"They have a friendly staff and help with everything I need!"

Susan Richter

February 19, 2023

5  out of  5 rating by Susan Richter
"Wants me to update my review Still great people and always happy to help. Best insurance place to go thru as well. 😊😊"